MBA Revisited - The BCG Matrix of Kauravs and Pandavs

I have spent 2 precious years of my otherwise random life in a B-school. If I assume that I will live for 70 years in total, these 2 years form a good 2.857% of my lifetime. Then how is this 2.857% different from the remaining twenty-three “2 years” of my life? Well, they are. And in a great way. 

Passing out of a B-school has many advantages. We get an additional qualification, an enormous set of friends and people assume we know a lot. And we, at the same time, never feel like falsifying them. In fact, we go two steps ahead and bolster their belief by saying terms like “paradigm shift” and “brand equity”, and at times, both together in a sentence. Have you seen mere mortals talk like that? I am sure, not.

An MBA degree also means something more. It means that we have the right to say anything, state anything. All we have to do in order to get noticed is to write a research paper based on it, and if fortunate enough, develop our own (management) tools. These tools mater a lot – apart from fetching good scores, these validate our existence in the cruel professional jungle where there is the survival of the nerd(est).

Note: You might call me one by the end of the article.

The History of Management Science has seen many such tools, and one of the most predominantly discussed tools is the BCG Matrix devised by the Boston Consulting Group. It is based on the product life-cycle theory (…and here I am) and helps to determine what priorities should be given to the product portfolio of a business unit for sustained success.

I wonder, had Management Science existed back in Dwapar Yug, would Duryodhan have been able to use it to his advantage? Agreed, he never listened to anything sensible but this is no Bheeshm or Drona talking, this is Boston Consulting Group. But BCG did not exist then and neither did the BCG Matrix. Still, I wondered that if we could formulate the BCG Matrix for the respective Kaurav and Pandav armies, would there be some interesting revelation?

BCG Matrix, as I discussed above, helps to determine the priorities that should be given to the product portfolio of a business unit for a sustained success and it is based on the product-life cycle theory. I will give a very brief introduction here. For more on BCG matrix, please visit this link. 

Placing products in the BCG matrix results in 4 categories of portfolio for a company:

BCG Matrix

1. Stars (High Growth and High Market Share): Stars are business units that have a large market share in a fast growing industry. They may generate huge cash but since investments are huge too, the net cash flow is not quite boastful.
2. Cash Cows (Low Growth and High Market Share): Cash Cows generate good amount of cash (surprisingly, no milk) due to high market share but since the market is mature, the investment required should be less.
3. Question Marks (High Growth and Low Market Share): These are the SBUs with a high rate of market growth but somehow low market share. These require heavy investments to convert into stars or else they get converted into dogs.
4. Dogs (Low Growth and Low Market Share): In short, good for nothing. The earlier you get rid of them, the better it is for you.

One can say, Cash Cows are the most desirable as they give great returns with minimal investments (though they might not last very long). Then come the Stars that bring good returns and promise a positive future but require huge investments. The Question Marks need to be worked upon else one invests heavily and receives nothing in return. Dogs need to be get ridden of. 

From this you can conclude that Stars and Question Marks (High Growth) require high investments. They are similar to our warriors who required huge investments in terms of emotions or resources to sustain them on their respective sides. High Market Share is an advantage of that SBU, similar to the Martial Prowess of the warriors. 

Hence, the Kaurav / Pandav BCG Matrix can have the following dimensions:

X Axis: Martial Power

Y Axis: Resource or Emotion Investment

Of course, the Kaurav and Pandav armies were not on the path of manufacturing and marketing technically. If anything, it was a path of sheer destruction. But the battlefield of Kurukshetra is in many ways like the modern-day corporate battlefields called markets, where weapons represent products and great warriors represent Strategic Business Units (SBUs). Sounds like heavy stuff? Well then this is the power of a B-school.

Kaurav Army

The major warriors from Kaurav side were (in descending order of prowess):

• Bheeshm: Bheeshm would surely be classified as a cash cow. This has nothing to do with his white clothes, white chariot-flag or even the white beard. This is serious stuff. He is one character of the epic that I respect the most. So no jokes. He is a cash cow because he is the only warrior who was a reliable impeccable commander, was martially invincible and would die only when he would want. So much came with almost no emotional or resourceful investment from Duryodhan’s side. Certainly, a Cash Cow. Sure, he pledged not to harm the Pandavs but the harm he did to their army was no petty stuff. (High Martial Power – Low Investment).
• Drona: He was a Brahmin by birth hence fond of cows but perhaps not fond of becoming one. Was almost equally invincible like Bheeshm but there were huge investments in keeping the teacher into the kingdom. He threatened to leave the Kauravs a couple of times but to the efforts of the elderly. In fact, Duryodhan did not relish the pleasure of Indraprashta during the Pandav exile as it was administered by Dronacharya. Duryodhan and his brothers had to continually boost his ego and keep his son Ashwatthama pleased thereby calling for huge investments. If properly channelized, he could prove to be a disaster to the Pandavs (and he did). Drona is a Star. (High Martial Power – High Investment).
• Kripacharya: He too was a Brahman, maybe had his share of fee for teaching and was supremely powerful. Not much has been said about capriciousness of his mind, but considering he had grown up in Hastinapur and had been with Kauravs throughout, there was lesser chance he would have left them. Cash Cow. (High Martial Power – Low Investment).
• Ashwatthama: Almost as talented as the father, and as evil as Amrish Puri and Gulshan Grover combined, Ashwatthama needed to be pleased constantly by Duryodhan to sustain in the Kaurav camp. Also, his change of mind would affect Drona’s involvement too, Duryodhan left no stone unturned in keeping Ashwatthama to his side. Star. (High Martial Power – High Investment).
• Karna: Keeping Karna on the Kaurav side required one-time investment of Anga and continuous investment of emotions. Castigated by the Kuru elite and faculty heads constantly, the son of the Sun kept on striving constantly to make a mark for himself. Pacifying him required huge emotional investment from Duryodhan. (In fact, Karna's presence in the Kaurav camp displeased many from the older lot - Bheeshma, Kripa and Drona as they saw him as an ambitious son of a mere charioteer.) And all this investment was in expectation of a return, his loyalty and his archery skills. Karna was loyal towards Duryodhan but his weapons were not. Hence, it was false loyalty. Moreover, the burden of curse-couple almost confirmed his failure in advance. He did tackle Ghatotkach, but did nothing as compared to what was expected of him. Karna would be a Question Mark. (Low Martial Power – High Investment).
• Duryodhan: In his own army, Duryodhan was one hell of an interesting element. In past he had showered away huge riches of the Kurus to impress his subjects. Though he was a pro at mace-wielding, it was not of much use on the battlefield as compared to how Bheema used it. Though he yearned for the war the most, he contributed to it the least. Question Mark. (Low Martial Power – High Investment).
• Dushasan: There would be no reason why one would even think keeping Dushasan was an effort. The skills he brought to the battlefield went as unnoticed as went the Abhishek-Aishwarya starrer Umrao Jaan. Dushasan classifies as a Dog. (Did you have a doubt, anyway?). (Low Martial Power – Low Investment).
• Shalya: The extra-ordinary hospitality infrastructure deployed to keep this warrior-charioteer on the Kaurav side required huge investments. And for what? For the martial powers required to kill Uttar and charioteer skills to assist Karna, and we know how ‘well’ he did that. Shalya was a disaster deal. Question Mark. (Low Martial Power - High Investment).
• Jaydrath: This licentious brother-in-law of the Kauravs proved to be of some worth. All thanks to the boons that enabled him to cause Abhimanyu’s death. But certainly, he was nothing in comparison to the Kuru elderly. Investment was certainly huge. Didn’t you read he was the brother-in-law and that too of a licentious kind? Question Mark. (Low Martial Power – High Investment)

Bheeshm	Cash Cow
Drona	Star
Kripacharya	Cash Cow
Ashwatthama	Star
Karna	Question Mark
Duryodhan	Question Mark
Dushasan	Dog
Shalya	Question Mark
Jaydrath	Question Mark

The Kaurav BCG Matrix

Note: Just like you, I too was upset when Jaydrath did not qualify as a Dog.

Pandav Army

The major warriors from Pandav side were (in descending order of prowess):

• Arjun: This is perhaps the name that was the most used in those eighteen days, before and after. In terms of martial prowess, Arjun was the master-key for the Pandavs, a catastrophic nightmare for the Kauravs. Never losing his target, loaded with potent weapons and the fury to destroy all that came his way, graced by Hanuman on the chariot-flag and Krishna as the charioteer, Arjun’s martial power almost approached to infinity. And since the war was his, there was no investment question in picture. Arjun was a Cash Cow. (High Martial Power – Low Investment).
• Bheem: He was to mace, what Arjun was to bow. He was to Kauravs, what CIA is to terrorists. The 1000 elephant-powered Bheem was the Hulk of the Pandav avengers. He killed the 100 sons of Gandhari in the war single-handed and smashed thousands of soldiers and other warriors to death with a blow of his mace. This indignant Pandav was the most desperate to fight and avenge. I guess, investments in his case were tremendous as he probably ate away half the food of his army himself but he was to be the support till the end. Bheem was a Star. (High Martial Power - High Investment).
• Yudhishthir: His martial skills were never extra-ordinary, except for the spear, and so he was not so much of a worry for the Kauravs. In fact, special efforts were put in to safeguard him on the battlefield for he was the king of the Pandav side. But he was the string that held every warrior on the Pandav side together which makes him the most important of all other warriors. Yudhishtir was a Cow too. Oh, I mean Cash Cow (High Martial Power – Low Investment).
• Abhimanyu: This little 16-year old child who could not complete his Chakravyuh syllabus (exit portion) before entering into the war was otherwise almost equally matched in his archery skills to his father. He fought with complete will and played a crucial role in causing so much terror among the Kauravs that they were compelled to hack him 7-on-1. Abhimanyu too was a Cash Cow. (High Martial Power – Low Investment).
• Nakul / Sahadev (of course they can’t be enlisted separately): Except for Sahadev killing Shakuni, the twin sons of the Ashwini twins had no special achievements mentioned in their post-war resume. But that they survived by the end of the war does mean something. Does it not? Maybe they had some invisible factor that makes them a Cash Cow too. (High Martial 'whatever' Power – Low Investment).
• Ghatotkach: If he was anything, one will say he was an unexpected bonus. He participated in the war on his own will, killed millions when alive, made Karan sacrifice his Indra-shakti and again killed millions while dying. He is the largest Cash Cow BCG matrix would ever witness. I doubt if he will even fit in the matrix! (High Martial Power – Low Investment).
• Drupad: Though Mr. Panchala were fighting to avenge his insult, his daughter's insult and for umpteen other reasons best known to him, he did not leave any noticeable impact in the war. But his Panchala army was a great strength for the Pandav side which in total makes him a Cash Cow. (High Martial Power – Low Investment).
• Drishtadyumna: As compared to 4 commander-in-chiefs of Kauravs, Pandavs had only one. And it was this gentleman who was born out of fire to kill the Kaurav super-star. Not only was he sufficiently capable as a warrior he was also an astute general. He too participated in this quest for avenge with exhausting will. Cash Cow again. (High Martial Power – Low Investment).
• Krishna: And here comes the one who pledged not to use his martial prowess at all but whose involvement affected the course of the war from beginning to the end. The charioteer of Arjun enlightened him at the beginning of the war goading him to action, devised the way to defeat Bhishm, tackle Dronacharya, discover and kill Jayadrath, slay Karna and shatter Duryodhan. On many occasions, he intervened and saved Pandavs and their army with his divine protection. This charioteer and consultant of Arjun, is certainly a Cash Cow. (High Martial Power – Low Investment). 

Krishna is worshiped as a cowherd and classified as a Cash Cow in the BCG Matrix. Is BCG Matrix a divine invention or what?

Arjun	Cash Cow
Bheem	Star
Yudhishthir	Cash Cow
Abhimanyu	Cash Cow
Nakul / Sahadev	Cash Cow
Ghatotkach	Cash Cow
Dhrupad	Cash Cow
Drishtadyumna	Cash Cow
Krishna	Cash Cow

The Pandav BCG Matrix

Interesting Revelations:

• The Kaurav Warrior Portfolio is highly scattered over the BCG Matrix with very few reliable Cash Cows. On the contrary, the Pandav Warrior Portfolio has a dense Cash Cow quarter. Warriors on the Pandav side were clearly more aligned towards the organizational vision / mission / goal / objective ...... whatever!!
• The Question Marks need to be identified and transformed into Stars to ensure high growth and high returns later. The Kaurav Warrior Portfolio had four Question Marks that did not get transformed into Stars, let alone the Cash Cows. Huge investment with low return is of course a failed proposition for any business. Pandavs made no such mistake.
• Kauravs did nothing to get rid of the Dog in their portfolio. In fact, a Star had to jump out from another matrix to wipe it out. 

And we all know what the result of this war was. One might wonder, what if BCG had existed before the war, would the results have been any different?!

Disclaimer: In case you are a B-School student, please do not take inspiration from this blog for filling your answer-sheets. You might fail miserably, very much like the Kauravs.

The Legend of Sanjay

This post is about Sanjay. Not Sanjay Dutt. Not Sanjay Leela Bhansali. Not Sanjay Manjrekar either. This post is about (the) Sanjay of Mahabharat, the charioteer/advisor/servant/commentator of Dhritarashtra. In history, Sanjays have never received their due credit. They can expect to get credit only in fiction, like Sanjay Lal Sharma cycled his way to glory for Model High School and finally received his share of credit. But real-life Sanjays? Never! Sanjay of Mahabharat is also one of those unfortunate real-life Sanjays.

Our Sanjay has never been as ‘elaborately’ discussed as the other characters for a variety of reasons:

1. He was not a Kaurav, Pandav, Yadav or Kuru.
2. He was not even a deva, asura, yaksha, rakshas, gandharva or naga. He was a simple human being.
3. When he was born, there was no storm, no rain and no prophecy. His is a rare example in the epic of a completely normal birth.

My interest in writing about him, however, is fueled by the following:

1. He is the first live commentator world has ever seen. He narrated the happenings of multiple matches on one vast ground at once without any help of rolling cameras, repeat telecasts and score-board. He is much older than Geoffrey Boycott, much more effective than Ravi Shastri and much more metaphorical than Navjot Singh Sidhu.
2. He was lucky (/worthy) enough to get the opportunity of seeing the cosmic form of Krishna.
3. Even not being a Kshatriya by birth, he followed their ideals in a better way than any of them did.

He is one person who came into the (photo) frame of Kuru family when Dhritarasthra’s charioteer Adirath applied for an adoption leave to bring up a child he found in the river, swaddled in supreme garments and bedecked with celestial armour and earrings. Once his leave was approved it was required to replace him with someone equally skilled. Bheeshma, Kripacharya and Vidhur conducted a recruitment process and after a round of interviews found Sanjay worthy enough for the post. He had displayed astute understanding of his duties and responsibilities; he also very well realized the grave importance of his decision-making as the king’s charioteer.

Soon enough, Sanjay became the confidant of the blind king, knowing more than anybody what was going on in his mind. He took the king for occasional outings, political meetings and social gatherings driving his chariots effortlessly on the muddy pathways of Hastinapur and adjoining areas. Every time the king would face a dilemma, Sanjay would help him introspect with valid examples from scriptures, nature and philosophy; never forcing the king for a decision but enabling him to take one at his own will. In this context, he was a lot different from the trio of formal uber-qualified advisors.

When it came to the art of balancing, Sanjay had no close competitors. The nearest would be Jeetendra, who quite well managed to balance multiple wives for over a decade during 80s; but even he would fall a mile short of our hero. Sanjay balanced the interests of his king and the kingdom well. (Hastinapur, as we all know, had for long been unfortunate, having kings whose personal interests polar opposites of her interests!).

• When Dhritarashtra shooed away Vidhur following his bitter truths and suggestions (that were in Dhritarashtra’s own interest but he was ‘blind’ to see through), Sanjay was assigned the task to assuage Vidhur and bring him back to the king.
• During the peace negotiations when the king had to send the most critical message to Pandavs, again, Sanjay was the most favoured choice. The king, and everybody else, believed that only Sanjay could articulate to the Pandavs in the politest manner the ruthless message of not giving back Indraprastha.
• When the war finally dawned, Sanjay agreed to view it on behalf of the king and accepted the post of the commentator for what would be the longest match in the history of test-cricket, the one on a much larger ground, with much deadlier stakes, much higher spirits and much brutal examples of rule-breaking (including ball tampering, with due respect to the Sun god). Sanjay continued the commentary till the end, without taking sides, telling nothing but the Truth. Maybe, it was this dedication of his towards his duty that God found him worthy of witnessing His conversation with Arjun and His cosmic form.

After the war, when years later Dhritarashtra retired to the forest with Gandhari, Vidhur and Kunti, Sanjay accompanied his king and served him till he too finally died in that forest fire that engulfed the senior Kurus. Though Dhritarashtra was nothing like Ram, Sanjay’s dedication towards his master was no less than Hanuman’s.

Sanjay is not just another character, but a lesson for every human being (including a lesson in commentary for the likes of Arun Lal) – Sanjay is a lesson in dedication towards duty, a lesson in the ability to communicate truth, howsoever bitter, with polite effectiveness. He is a lesson in balancing organization goals and departmental goals, interests of the kingdom and that of the king. He is a lesson in doing the right thing and sticking to it even in a world where everything else is going wrong.